FAQ
Frequently Asked Questions (FAQs)
Q: When will I receive my order?
A: Once you place your order, it goes into production right away.
Dispatch Time: 2–3 business days
Delivery Time:
– Air shipping: ~4 days
– Surface shipping: 5–7+ days (varies by zone)
You'll get tracking info via email or WhatsApp as soon as your order ships.
Q: Can I cancel my order?
A: Orders can only be canceled within 24 hours of placing them, since we start production soon after.
Q: How do I track my order?
A: Once shipped, you’ll get an email or WhatsApp with your tracking number.
Q: What sizes are available?
A: Currenrly our sizes range from S to XL, but it will vary more in the future. Size guides are available on each product page.
Q: Are these official anime designs?
A: Ethereal Wears offers original, anime-inspired fashion. We celebrate the culture but do not sell official or licensed anime products.
Q: Do you accept returns?
A: Since these are made-to-order, we only accept returns for damaged or wrong items. Please reach out within 72 hours of delivery.
Contact us through our contacts for further questions, it is provided in the bottom of the homepage and any other page.
Disclaimer: Ethereal Wears creates original apparel inspired by anime art styles and themes. We do not sell or claim affiliation with any official anime brands, studios, or licensed characters. All designs are uniquely crafted by our independent team of artists.